Loven Care Limited
About Us
Loven Care Homes Limited offers a wealth of personal and functional care and associated domestic services to meet the needs of dependent clients (service users); these may include younger people, those with a disability and people who need assistance due to illness, homeless, asylum seekers or referred by Local Authority as section 20 or under section 31. This will be achieved by promoting a standard of excellence which embraces fundamental principles of good care practice that is witnessed and evaluated through the practice, conduct and control of quality care in the domestic environment.
Loven Care Homes Limited also are supporting adults aged 18 – 65, respite, live-in and domiciliary care in their own homes.
The right of individuals to be left alone or undisturbed and free from intrusion or public attention into their affairs. This is taken into account in the formulation of Care Plans, and will only be overridden in exceptional circumstances, and with the knowledge of the service users or their advocate.
To deliver a service of the highest quality that will improve and sustain the client’s overall quality of life for Young People aged 16 to 18 and adults 18 -65.
Care is provided in partnership with Young People, their carers and relatives, respecting their diverse needs, preferences and choices. It is standard practice for a member of our management team to visit each Young People before commencing the service to be able to understand the individual situation and then provide the most suitable package accordingly.
The Aims and Objectives of the Company
Person cantered care forms the core of the service we provide here at Loven Care Homes Limited and our staff are committed to meeting our aims and objectives:
- To deliver a service of the highest quality that will improve and sustain the client’s overall quality of life for service users
- To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion, while respecting client’s right to independence, privacy, dignity, fulfilment, and the rights to make informed choices.
- To ensure that client’s needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.
- To match the nominated Care Worker as closely as possible with the client, and respecting the need to change the Care Worker in the event of subsequent non -compatibility.
- To manage the Care Service efficiently and effectively to make best use of resources and to maximise value for money for the Purchaser / Service users
- To involve service users and carers in the provisions, management and development of services, which will be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interests of our Young Peoples.
- To ensure that all service users are aware of the procedures of making compliments, comments and complaints.
Values and Principles of Care
The right of individuals to be left alone or undisturbed and free from intrusion or public attention into their affairs. This is taken into account in the formulation of Care Plans, and will only be overridden in exceptional circumstances, and with the knowledge of the Young People/Adults or their advocate.
Loven Care Homes Limited believes that, for services to be effective, they should be based on sound values and principles and an understanding of the fundamental and individual needs of service users. The Service Values are as follows: